Shipping policy
Shipping Policy
At American Dragon Designs, we partner with Printify to fulfill and ship our products. Below are the details of our shipping policy:
Production Time
- Processing: Once your order is placed, it will typically take 2-7 business days to process and create your item. Each product is made to order, ensuring that it is custom-printed just for you.
- Quality Control: After production, your item will go through a quality check before being prepared for shipment.
Shipping Time
- Domestic Shipping: After your order has been processed, it will be shipped directly from the print provider and typically takes 3-8 business days for delivery, depending on the item and your location.
- International Shipping: For orders outside the United States, shipping times can vary, typically taking 10-30 business days, depending on the item, destination, and any customs procedures.
Shipping Costs
- The cost of shipping is already included in the price of each product, so there are no additional shipping charges at checkout.
- Free shipping is provided on all orders, with no minimum purchase required.
Tracking
- Once your order has shipped, you will receive a confirmation email with tracking information. You can use this information to monitor your order's progress.
Delays and Issues
- While we strive to meet the estimated delivery times, please note that delays can occur due to factors beyond our control, such as carrier delays, customs procedures, or holiday shipping volumes.
- If your order is delayed beyond the expected timeframe, please contact our customer support at support@americandragondesigns.com, and we will do our best to assist you.
Shipping Restrictions
- We currently ship to most countries worldwide. However, please note that some locations may have restrictions or longer shipping times due to local regulations.
Thank you for choosing American Dragon Designs! We appreciate your business and are committed to providing you with the best possible service.